This Privacy Policy is complementary to, and should be read and understood together with, the general terms and conditions of use of the Physio-In-A-Box mobile Application (“the App”), website and any and all of the products Physio-In-A-Box offers.


1. General information

1.1 To use the complete training and recovery part of our App you have to register with your e-mail address and agree to this privacy policy. By using the confirmation link, your registration is complete and your own account is created in the central database of Physio-In-A-Box, where your personal information under clause 3 as well as your training and recovery data will be saved. All used training and recovery data in the App such as personal statistics, created favourites and documented training and recovery data are stored on the named server. This enables you to restore your data in the event data are lost.


2. The General Principles of our Privacy Policy

2.1 This privacy policy covers how we treat your personal information collected electronically when you use the website and/or the App.

2.2. Physio-In-A-Box respects your privacy and your personal information and for this reason, we take care to protect your personal information and to keep it confidential

2.3. When dealing with your personal information we apply the following:

2.3.1. Physio-In-A-Box will only disclose, collate and process (“use”) your personal information with your express written permission unless we are legally required to do so.

2.3.2. Physio-In-A-Box will not use your personal information for any other purpose, other than that which we disclosed to you, unless you give Physio-In-A-Box your express written permission to do so, or unless Physio-In-A-Box is permitted or required to do so by law.


3. What do we mean by Personal Information

3.1. Personal information refers to information that identifies or relates specifically to you, for example, your name, age and identity number or any information you use to register for our App. Any information about your health, injuries and recovery exercises and data will also be regarded as personal information.


4. Protection of your Personal Information

4.1. Physio-In-A-Box values the information that you choose to provide and will take reasonable steps to protect your personal information form loss, misuse or unauthorised alteration. The information Physio-In-A-Box has concerning our clients is stored in a database that has built-in safeguards to ensure the privacy and confidentiality of that information.

4.2. When you use the services provided by Physio-In-A-Box on the App, you may be given a user name and password. You must always keep your user name and password a secret and ensure that you do not disclose it to anyone.


5. Correction of Personal Information

5.1. If you ever want to update or correct any of your personal information held by Physio-In-A-Box, you can e-mail us at


6. Personal information held by or disclosed by you or Physio-In-A-Box to a third party

6.1. Because Physio-In-A-Box is not responsible for any representation or information or warranties or content on any third party websites or mobile applications (including third party websites linked to the website and/or the App), Physio-In-A-Box does not exercise control over the privacy policies of these third parties and you should refer to the privacy policy of these third parties to see how they protect your privacy.

6.2. Physio-In-A-Box may enter into arrangement with its partners and other third party suppliers in order for them to provide services to you. Those arrangements may require us to disclose your personal information to them, whether in person or by means of the Physio-In-A-Box App. You hereby consent to Physio-In-A-Box disclosing your personal information to those partners and third parties for this purpose and you also consent to receiving data about yourself from them. If at any time, after you have given Physio-In-A-Box your consent, you no longer wish to have your personal information disclosed to these partners or third parties, you may withdraw your consent.


7. Changes to this Privacy Policy

7.1. Physio-In-A-Box may amend this Privacy Policy from time to time. We will give you notice of any material change within a reasonable time, however, we recommend that you familiarise yourself with this privacy policy regularly.

7.2. The current version of this Privacy Policy will govern the respective right and obligations between you and Physio-In-A-Box each time that you access and use the website and/or the App.


8. Which laws apply to this Privacy Policy

8.1. This Privacy Policy is governed by the laws of the Republic of South Africa, and you consent to the jurisdiction of the South African court in respect of any dispute which may arise out of or in connection with the formation, interpretation, substance or Application of the Privacy Policy.